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How do I deliver outstanding customer service in healthcare?

Healthcare is a very personal business. That's why it's important to focus on what patients need, listen carefully to feedback and complaints, manage their expectations and always exceed them. 

Tony Gavin

5 minutes

09/05/2023

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How can a buying group help my physiotherapy or podiatry practice?

Buying groups are organisations that bring together businesses in a particular industry to negotiate bulk purchasing discounts with suppliers. These groups can be a valuable resource for private physiotherapists and podiatrists, helping them to save money on the products and services they need to run their practices.

Tony Gavin

2 minutes

09/05/2023

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Building Lasting Relationships With Your Patients: The Power of Connection - Keeping Patients for Life

In the competitive world of healthcare, establishing strong, lasting relationships with your patients is crucial for the long-term success of your practice.  'The Power of Connection - Keeping Patients for Life',  designed to help you create a loyal patient base and cultivate meaningful connections with those who entrust you with their health. 

Tony Gavin

10 minutes

09/05/2023

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Editor's Pick

How to Build a Quality Team for Your Private Healthcare Practice

Having an online presence is no longer a luxury - it's a necessity. Boost your practice's visibility and attract new patients today.

Tony Gavin

5 minutes

09/05/2023

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